Amiga Flame - News - Vulcan Software Hits Out At Pirates And Amiga International

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Vulcan Software Hits Out At Pirates And Amiga International
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Vulcan Software have released a Press Release which states their plans for the future and their views on the future of the Amiga and on Piracy which remains within the Amiga Games Market.

Although the statement written by Paul Carrington, Managing Director of Vulcan Software is very long it is important for readers to read through this and perhaps you will come to understand more about Vulcan Software and the Amiga and what has been happening over the last few years with them both - for they have been talking to both Amiga Inc and Amiga International.

STATEMENT TO THE AMIGA COMMUNITY From VULCAN SOFTWARE LIMITED

Vulcan SoftwareWow! where to begin? We have been inundated with emails regarding our future plans for 1998, some best wishes, some disgust, some confusion and some worries.

As Vulcan is the oldest, most active, longest surviving Development and Publishing company the Amiga has left I feel a certain responsibility towards the Amiga community and would like to make an official statement to endorse some facts about the Amigas commercial market and Vulcans plans for the future.

This statement is very long indeed and comes from the heart, hopefully it will answer all the questions `I receive daily` about the decisions and changing direction of Vulcan aswell as giving a true account of our experiences over the last 4 years in the Amiga market. I dont know what reaction this statement will receive but, as it is based on our commitments, efforts and dreams for the Amiga platform then I am hoping it will be understood.

TRUTH

Not many companies have really spoken out about the past, current and future Amiga market, instead wild rumours seem to circulate based on past events and lies, I feel it is about time to lay down some facts about the Amiga market, some are not what people want to hear, some are already well known, some simply are so unbelievable they make you weep. Nevertheless with our 4 years experience in this ever changing market I feel we are in a very good position to be able to comment truthfully and openly about the Amiga market which is based on our experience and ventures.

Background & Overview

Since 1994 Vulcan has been developing and Publishing Amiga games for the Amiga market. To date we have released 10 x floppy titles, 3 x CDRom titles and have several Amiga CDRom titles still in production which includes some PPC specific projects.

PAST

In 1994 we developed our first title, as you all know, this cult classic (Valhalla) was either hated or loved, either way this title was developed, manufactured and Published, but most importantly it was distributed in retail outlets around the UK using a software distribution company.

The point here is that this fully boxed floppy based title was available in the shops!

At that time in the UK there were 8 Amiga magazines, all of which reviewed the title, carried demos of the title and advertised the title not to mention newspaper coverage, radio coverage, television coverage with personal appearances and interviews.

The upshot was, that if an Amiga user heard about Valhalla and liked the product then the next time they went into their computer shop they could pluck it from the shelf and buy it.

PERFECT MODEL

Sounds perfect doesnt it? And it was, as it meant a developer could develop a product, a publisher could publish a product, a distributor could distribute a product, a magazine could advertise and review the product, a retailer could sell the product and a user could buy the product.

When the Amiga market in the UK worked like this it was fair all round, and everybody made money from their efforts as tens of thousand of units could be sold in the first week of launch.

WHAT DID IT RELY ON

The above model relied completely on one thing to make it all work, and that was, that there had to be a good healthy `available pool` of Amiga buying users and accessibility.

Sure the Model would fail if inferior products were developed but overall the only reason a publisher published, a distributor distributed and a retailer sold was due to the users purchase.

Adding to this model the Amiga user could only purchase the product if they new about it from magazines and other media and also had access to the product via shops, so its easy to see that the whole intricate commercial Amiga software market was finely balanced and self perpetuating.

Of course the Amiga users had to have an Amiga!

WHAT WENT WRONG

The 69 thousand dollar question, many things went wrong with this model, becoming apparent in the middle of 1994.

Dont forget, that at this time in the UK you could go into any high street electrical store and buy an Amiga computer and many pieces of software from publishers as it was a rife and healthy commercial market.

What went wrong can be blamed on many things but to start with, this was the year that Commodore went into liquidation, reasons why have always been given and attributed but for now I am only interested in what happened with the Amiga commercial market.

HARDWARE TO BLAME?

In 1994 the most popular Amiga computer in the UK was the A500, Some lucky users had souped up A500`s in the `desktop form` of the A1500 and there were also some A2000`s.

Commodore tried to push the Amiga hardware forward, the market saw the A500+ were a percentage of loyal users upgraded instantly, we saw upgraded Operating Software, we saw the dying CDTV, we saw the A600 which sounded great with its 1Mb chip but was smaller and cheaper looking, we saw the dying CD32 (way ahead of its time) and we eventually saw the A1200 with 2Mb chip, AGA chipset and 68020 CPU.

Throughout this gradual advancement we saw many third party devices such as external/internal Hard Drives, ram expansions, extra floppy drives, flicker fixers, monitors, accelerators, OS chip upgrades and many more interesting devices for connection.

Sure these hardware improvements were absolutely vital to the Amiga`s future (as if a technology stays still it dies) but with so many failings of hardware launches the UK Amiga community was definitely becoming split and diversity was rife.

For example you had Amiga users screaming for AGA specific or CD32 specific or Hard Drive Installable specific aswell as floppy A500 users still wanting 1Mb floppy based titles.

This was not too much of a big problem but developers and publishers had to strike a balance whether to support the low spec machines for bigger sales or higher spec machines to advance the market or in some cases both but there was something vitally important missing and that was an owner of the Amiga who could officially advance its technology.

OTHER COMPETITION

Just around the corner in 1994 something was happening, it was called the PC, now the PC was used all around the world but mainly in educational and business situations. The big change was when PC hardware prices tumbled and PC technical specifications rose, both at incredible rates and I also believe a game `I had never heard of` called DOOM had something to do with it!

Suddenly average home computer users could find themselves in a position were they could afford a PC, after all thats what they used at work or at school and its technology was being pushed and advanced at incredible rates and DOOM offered something unique and wonderful to games enthusiasts.

PUBLISHERS

The big publishers at this time (many who had begun on the Amiga platform) saw an opportunity to develop for this growing market, and why not? After all they were mainly business motivated and with the Amigas technology in a temporary halted state it seemed a good gamble.

I remember at that time (in June 94) when Vulcan was working on our next Amiga title `Valhalla II` that all the companies we spoke to on a regular basis kept saying that they were going to PC formats. It was a strange time as I began to notice distributors and retailers and users alike all asking if we were developing for PC, `no` we said, `whats wrong with the Amiga market?` we said, `its a big market and we have only just begun`...

AS TIME WENT ON

From June 94 to June 95 it became apparent that this delicate commercial Amiga market model had been altered, with no new Amiga hardware to compete, with Amiga users moving to PC, magazines moving to PC, Developers and Publishers moving to PC, distributors moving to PC and retailers moving to PC the whole thing was hit hard.

By the time Vulcans third Amiga floppy title `TimeKeepers` was released in June 95 there was no longer a distribution network in the UK, our Amiga products (and others) found it harder to be available to Amiga users via the shop shelf.

This was mainly due to the distributors who would only distribute a title if it was on the PC format as this was the format that the retailers could sell and the users were buying in vast quantities.

Now sure there were still Amiga users around the country who wanted Amiga titles but due to the way business decisions dictate market changes the majority market soon became the minority market and things got harder.

I remember many heated conversations with distributors trying to get them to stock our Amiga titles and often blamed them for killing the Amiga market but at the end of the day the Amiga platform had no active owner, no new hardware development, fewer users, fewer developers, fewer publishers and allot of PC competition.

AND ON...

Vulcan had a decision to make, we either went with the flow and switched to PC or.....and heres the or.....adapt to the changing market and base our companies future on a dream. We chose the latter, we believed that it would only be a matter of time before a new owner was found for the Amiga and when it was supported again we believed we would be right at the top of the proverbial ladder as a mainstream development and publishing company on the Amiga platform.

HOW TO SURVIVE WITH NO COMMERCIAL RETAIL MARKET

Many people over the years have enquired as to how Vulcan managed to survive in the Amiga market were others could not and this has been the key to our existence. In June 95 to account for the lack of retail support in the UK we set-up Vulcan Mail Order to provide our products direct to the Amiga user.

VULCAN MAIL ORDER

This turned out to be an excellent move for Vulcan at the time as it meant that Vulcan as a developer and Publisher could now distribute and sell our own products direct to the user which meant allot more revenue was generated for per title (as we cut out the middle men) and allowed us to sell our titles cheaper (around 12.99 as opposed to 24.99) which resulted in more Amiga users buying our software due to the price drop and the direct personal attention they received through our company.

Because of this unique set-up (being 3 companies in 1) we were able to continue as normal and did not notice the pinch in the Amiga market as other companies had, towards the end of 95 we released Hillsea Lido and had just started signing external development teams to our label, the year ahead 1996 was looking great!

PIONEERING

In 1996 Vulcan took on a pioneering role and we dedicated allot of our time to getting our products back in the UK shops, alas without much success. We did however start to supply many independent retail outlets in the UK with our software range but could not convince any UK mainstream distributor to stock our products in favour of PC titles.

Beginning our expansion and aswell as selling our products to Mail Order users and UK retail outlets we started to convert and develop our titles for the German market.

Running up to the middle of 1996 we saw Valhalla III and the TimeKeepers Expansion being released with now 6 external development teams signed to the Vulcan label.

To keep pushing forward we founded Vulcans own International Distribution Company whos main purpose was to distribute our products by bulk retail and wholesale outlets around the world. Vulcan Distribution supplied our products to retailers spanning 14 countries, Vulcan Mail Order supplied our products to many thousands of registered users, Vulcan Development signed up many teams and individuals. Briefly (now and then) we glimpsed at the Amiga markets commercial situation, but only briefly.

RECAP AND WARNINGS

To recap, by the middle of 96, there was still no Amiga owner (or perhaps there was a brief handling by an Eskimo? or something), very slowly we began to notice some new changes. Amiga magazines were starting to close and many Vulcan registered users were asking to be removed from the Vulcan database as they had moved to the PC platform. Now this change should have been more noticeable to us and a bigger warning sign but as we had now entered the world distribution market, were now supporting other languages, were receiving allot of publicity and talking to allot more developers, we got carried away with our own companies expansion.

The run up to the end of 96 saw us release Bograts AGA and Jetpilot.....Happy X-mas! :)

THE SMACK IN THE MOUTH

January 1997 was the hardest month of Vulcans entire existence, I still joke about the fact that Santa Claus delivered a Playstation or Multimedia PC to every household for Xmas of 96.

Literally overnight Vulcans Amiga Mail order sales plummeted, now we are not just talking about latest release performance, if we were then I could understand the change but we are talking about all Vulcan titles that sold regular and maintained a constant level for years suddenly decreasing to an all time low. We lost over 4,000 registered Amiga users in a 4 week period, Vulcan Distribution saw previous bulk purchasing retailers around the world go bankrupt, we saw wholesalers ceasing to order, we saw more Amiga magazines fold, we saw development companies go into liquidation, we saw developers leave the Amiga platform, we saw hell itself and all at Vulcan had to come to terms with this new reality.

PLODDING ON

End of January 97 we plodded on, releasing Burnout AGA and Tiny Troops, we feared the worst and were proven right, the sales were not there in any quantity to justify the investment. Sure we could say its the type of title but sales right across the spectrum of the entire range were getting smaller and smaller, registered users, retailers and web ordering was diminishing fast.

By March 1997 we had 2 Amiga magazines left in the UK and in vain we saw many small Amiga companies start up and try to do something like, Mediasoft who tried to publish a new Amiga fanzine, Direct software who promised new hardware bundles, both of which folded, we saw long established mail order companies like Premier Mail Order collapse along with others. The commercial Amiga software market was at rock bottom with only the strongest companies surviving.

COMPETITION

Thinking back to March 97 we saw PC computers in shops, not just in shops but in a world of their own, namely PC World were they had slowly been selling to millions of users all around the world. Walk in and be bombarded with hundreds of PC system choices that had plenty hardware and software support.

Now Im not talking an 020 CPU, 2Mb Memory, extended keyboard with a floppy drive attached for 350.00 via mail order, No no, Im talking all singing all dancing complete systems at 133Mhz, 16Mb memory, Graphics Cards, Hard Drives, modems, Monitors, keyboards, floppy drives, sound cards, software bundles and a bill gates special promotion devil hat for 500.00 in every shop in the high street that has been advertised to the hilt in every paper, magazine, television program you can imagine.

Now anyone in the Amiga community knows that the Amiga has a far better approach to things but lets face it if your a family purchaser who uses a PC at work and your kids use a PC at school or your a student who uses a PC at college or your a games freak who simply must have Doom, Quake, Tomb Raider, Star Trek, Theme Hospital and zillions of other software tiles and applications `right now` then it doesnt take Einstein to figure out what the average computer purchaser will buy.

I mean, just look at the Investment, the hardware, the software, the promotions and the technology that the PC has had over the previous years compared to the orphaned Amiga with no owner.

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